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Episode #25. Paul Chapman Global CIO, Box

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“How do we make sure that we are forward-thinking, innovative and constantly improving our security posture to be our own best reference customer?”

— Paul Chapman

Paul Chapman is the Global Chief Information Officer at Box, where he is responsible for leading the company’s global information technology strategy, cyber risk and compliance practices and customer advocacy. Prior to Box, Paul was the CIO of HP Software for HP. Paul also served as Vice President of Global Infrastructure and Cloud Operations and Vice President of Enterprise

In this episode, Paul will share his hiring process and describe the characteristics that make a good candidate. He’ll provide insight into the potential conflict between a CIO and CISO, and its necessity in managing an effective decision-making process. Paul discusses Box's requirements for candidates with a strong personal brand, reputation in the market and having the respect of others in the community and why this is critical to the role, as well as finding a good cultural fit. He also shares the ways that Box invests in a number of different dimensions in security to ensure the highest level of security function and structure.

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Time Stamps:

  • 01:03 - Paul Chapman’s introduction and background

  • 06:01 - The process of hiring the proper candidate first

  • 08:25 - The characteristic that makes a good candidate

  • 10:32 - Hiring principle to follow when selecting new team members

  •  12:41 - What’s driving compliance and trust under the CIO?

  • 13:30 - “More and more security and compliance functions converging into the one notion of trust. Compliance is such a key component of the value we bring.” - Paul Chapman

  • 14:30 - The pressure to have the highest level of security function and structure

  • 16:16 - “It’s about being forward-thinking, innovative, and constantly evolving our own security posture to be our own best referenceable company in the market.” - Paul Chapman

  • 17:19 - Top advice for other aspiring CIOs

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